FAQ

##1. I can’t seem to connect my local PM2 to the Keymetrics dashboard

If you are in this situation, it might be for several reasons.

  • You are behind a company proxy or firewall. Make sure that the ports 80 and 43554 are open.

  • You are using an old version of Node.js or PM2. Make sure you are using at least Node.js v0.11.x or higher (node v0.12.x or iojs v.2.x is recommended). Make sure you are using the latest version of PM2 https://github.com/Unitech/PM2/releases.

  • You have concurrent PM2 sending data to the same bucket with an identical server name. Make sure you have only one PM2 instance launched ps -aux | grep PM2

  • Refresh your connection to Keymetrics. pm2 interact stop then pm2 interact start. Also don’t forget to refresh the dashboard itself, it might help sometimes.

##2. The versioning buttons (Rollback/Pull/Upgrade) aren’t working

  • If the buttons are disabled, make sure that the Local changes and Local commit indicators are green.

  • If you get a warning Not authorized when trying to perform such actions, it means you have not the admin privileges in this bucket.

  • If none of the above happens, but the precedure just hangs, make sure you have a recent version of Node.js as well as the latest version of PM2.

  • Also, your repository should not ask for a password input (it means you must clone it via ssh), try typing git remote update manually in the folder and see if it asks for a password or not.